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customercare@amalmurad.ae

FAQs

How long does shipping take?

Your products will typically be delivered to your door in 1-2 days. Shipping varies based on the shipping method and destination. Generally, standard shipping takes 5-12 business days from the time of order.

Do you offer gift packaging?

Yes, your garments will arrive in a premium packaging free of charge, and you can add a special touch by including a message with your order on checkout.

Do you offer returns or refunds?

We regret that it is not possible to offer returns or refunds as each product is customized for individual clients.

How can I request to be on the waiting list for the upcoming products?

Find the product that you've been searching for. Then, click on join the waiting list for the sold-out item, you'll be added to a queue and informed of when it is available again.

Where are your products shipped from?

Our products are hand-crafted by local artisans and shipped from Dubai, United Arab Emirates.

How can I contact you for product-related questions?

Fill out the form on this page, and we will send you a response within 24 hours.

Call us

+971500000000

Send us an email

customercare@amalmurad.ae

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